Patient Services Representative

1 month ago


Lower Sackville, Nova Scotia, Canada FYidoctors Full time
Why You Should Consider This Role

We at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.

We couldn't have achieved this without our team members, who now number over 3,000 and serve thousands of valued patients daily. We strive to maintain a positive and supportive work environment where everyone can thrive and grow.

What You'll Gain
  • Competitive wages with quarterly bonuses (for qualifying clinics)
  • A comprehensive benefits package, including exceptional optical coverage
  • Rapid and continued growth, ensuring a challenging and rewarding environment
  • A collaborative workplace culture
  • Ongoing training and development opportunities to advance your career
About the Role

Our Lower Sackville clinic is seeking a skilled Patient Services Specialist to join their team. As a Patient Services Specialist, you will play a critical role in delivering world-class service to our patients. You'll be the first point of contact with the public, so you must be passionate about people and driven to provide an exceptional customer experience.

This is a full-time, permanent role working up to 40 hours per week from Monday to Saturday. Your responsibilities will include administering pre-testing services, taking Visual Acuities and patients' Medical History for the Optometrist, preparing the exam room, and communicating with patients in person, by phone, and by email.

What We're Looking For
  • Customer-facing experience, preferably in a retail environment
  • Administration experience is an asset
  • A high level of comfort using technology and computers
  • A professional, approachable manner and a love of meeting and interacting with people

We appreciate your interest in FYidoctors and look forward to reviewing your qualifications. If there's interest in moving forward, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged – we will have other opportunities.



  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    About Us:FYidoctors is a leading healthcare provider dedicated to delivering exceptional patient care and experiences. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 across Canada and the USA.Our Culture:We value our people and strive to maintain a positive and supportive work environment where everyone can thrive and...


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    About Us:FYidoctors is a leading healthcare provider dedicated to delivering exceptional patient care and experiences. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 across Canada and the USA.Our Culture:We value our people and strive to maintain a positive and supportive work environment where everyone can thrive and...


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    About the Role:FYidoctors is seeking a highly skilled Patient Services Specialist to join our team. As a Patient Services Specialist, you will play a critical role in delivering world-class service to our patients.Key Responsibilities:Administer pre-testing services to patientsTake Visual Acuities and patients' Medical History for the OptometristPrepare the...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Work with Us:We at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has helped us grow rapidly from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve thousands of...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Work with Us:We at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has helped us grow rapidly from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve thousands of...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    About FYidoctors:We're a leading healthcare provider with a strong commitment to patient well-being. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 across Canada and the USA.We value our people, who now number over 3,000 and serve thousands of patients daily. Our positive and supportive work environment fosters growth...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    About FYidoctors:We're a leading healthcare provider with a strong commitment to patient well-being. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 across Canada and the USA.We value our people, who now number over 3,000 and serve thousands of patients daily. Our positive and supportive work environment fosters growth...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    About the Role:FYidoctors is seeking a highly skilled and customer-focused Patient Services Specialist to join our team at our Lower Sackville clinic. As a key member of our team, you will play a critical role in delivering world-class service to our patients, providing exceptional customer experiences, and upholding our high standards of excellence.Key...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Consider This OpportunityWe at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Consider This OpportunityWe at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Consider This OpportunityWe at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Consider This OpportunityWe at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Consider This RoleWe at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Consider This RoleWe at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Consider This RoleWe at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Consider This RoleWe at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    About FYidoctors:We are a rapidly growing healthcare organization with a strong commitment to patient well-being. Our doctor-led approach has enabled us to expand from 30 locations to over 350 across Canada and the USA.We value our team members, who now number over 3,000, and strive to maintain a positive and supportive work environment where everyone can...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    About FYidoctors:We are a rapidly growing healthcare organization with a strong commitment to patient well-being. Our doctor-led approach has enabled us to expand from 30 locations to over 350 across Canada and the USA.We value our team members, who now number over 3,000, and strive to maintain a positive and supportive work environment where everyone can...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Work with Us:We at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve thousands of...


  • Lower Sackville, Nova Scotia, Canada FYidoctors Full time

    Why You Should Work with Us:We at FYidoctors prioritize our patients' well-being and are honored that people across Canada and the USA trust us with their health. Our doctor-led approach has enabled us to rapidly grow from 30 locations to over 350 in 12 years.We couldn't have achieved this without our people, who now number over 3,000 and serve thousands of...