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Restaurant Supervisor

2 months ago

Vancouver, British Columbia, Canada The Coffee Bar Vancouver Full time
About The Coffee Bar Vancouver

We are a dynamic coffee shop located in Vancouver, seeking a highly motivated and experienced Food Service Supervisor to join our team.

Job Summary

The Food Service Supervisor will be responsible for overseeing the daily operations of our coffee shop, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards of quality.

Key Responsibilities
  • Operations Management
    • Develop and implement efficient systems and procedures to manage daily operations, including inventory management, staff scheduling, and customer service.
    • Monitor and control costs, ensuring that expenses are minimized while maintaining high-quality standards.
  • Staff Supervision
    • Supervise and train staff to ensure that they are equipped to provide excellent customer service and maintain high-quality food and beverage standards.
    • Conduct performance evaluations and provide feedback to staff to ensure that they are meeting expectations.
  • Customer Service
    • Ensure that customers receive exceptional service, responding promptly to their needs and concerns.
    • Monitor customer feedback and make recommendations for improvements to management.
  • Inventory Management
    • Manage inventory levels, ensuring that stock is maintained at optimal levels to meet customer demand.
    • Monitor and control inventory costs, ensuring that expenses are minimized.
  • Quality Control
    • Ensure that food and beverage quality meets the highest standards, monitoring and controlling quality control processes.
    • Investigate and resolve customer complaints in a timely and professional manner.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a food service supervisory role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment
    • Strong problem-solving and conflict resolution skills
    • Ability to maintain confidentiality and handle sensitive information
Work Environment

The Coffee Bar Vancouver is a fast-paced and dynamic coffee shop located in Vancouver. The successful candidate will be required to work in a team environment, providing exceptional customer service and maintaining high-quality food and beverage standards.

What We Offer
  • Competitive Salary
  • Opportunities for Professional Growth and Development
  • A Dynamic and Supportive Work Environment