Restaurant Supervisor

1 week ago


Saanichton, British Columbia, Canada McDonald's Restaurants Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's Restaurants. As a Shift Manager, you will be responsible for leading a team of food service counter attendants and food preparers to ensure seamless service delivery and exceptional customer experience.

Key Responsibilities
  • Team Leadership: Supervise and co-ordinate activities of staff to ensure efficient service delivery and high-quality food preparation.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Inventory Management: Maintain records of stock, repairs, sales, and wastage to optimize inventory levels and minimize losses.
  • Reporting: Prepare and submit reports on sales, inventory, and customer feedback to inform business decisions.
  • Training and Development: Provide on-the-job training and coaching to new team members to ensure they meet the required standards.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: English.
  • Work Environment: Fast-paced environment with frequent standing and walking.
What We Offer
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Support for Employees: Support for employees with disabilities, newcomers, and refugees, as well as veterans and Indigenous people.

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