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Automotive Store Manager

2 months ago

Mississauga, Ontario, Canada Canadian Tire Corporation Full time
Job Summary

We are seeking a highly motivated and experienced Automotive Store Manager to join our team at Canadian Tire Corporation. As a key member of our leadership team, you will be responsible for providing support to the Store Manager and the store teams for the execution of all operational directives.

Key Responsibilities
  • Leadership:
    • Continually motivate and develop team members through recognition programs, store contests, and customer feedback.
    • Provide mentorship and coaching to team members, promoting continuous growth and development.
    • Communicate effectively with the team, leading huddles, meetings, and coaching sessions to keep them informed of pertinent information.
    • Develop and lead recruiting and hiring strategies for the store, ensuring a complete and skilled team.
  • Operations:
    • Demonstrate and enforce PartSource visual compliance standards, store maintenance, and pricing standards.
    • Deliver annual corporate shrink targets through team education, enforcement of loss prevention and audit standards, and rigid inventory control.
    • Ensure processes and systems are followed for the execution of tech shop service programs, including maintenance and compliance standards.
    • Create and monitor efficient store weekly scheduling for both sales and support functions.
    • Provide support as required for overall Store and equipment maintenance and compliance for PS fleet, using FOS fleet management maintenance system, driver compliance, and appropriate certifications for all roles.
    • Execute and delegate delivery of planograms and merchandising directives.
    • Ensure accurate execution and complete daily review of shipping/receiving/returns processing and documentation according to company policies.
  • Customer Service:
    • Develop relationships with customers and provide mentorship and coaching to team members to ensure exceptional customer experiences.
    • Support the commercial sales team by providing customer service support.
    • Lead the execution of the customer experience and provide resolution for all customer concerns.
  • Training:
    • Coach and develop store and management team members through setting expectations, communication, coaching, feedback, and ongoing support.
    • Create development plans and conduct annual appraisals for management team members to improve performance gaps.
    • Complete and hold team members accountable for completing required training within timeframes.
Requirements
  • Minimum of 4 years of experience in a retail environment with months in a leadership role.
  • Fundamental computer skills are an asset.
  • Passion for automotive or automotive enthusiasts.
  • Strong knowledge of automotive parts aftermarket industry.
  • A good base of knowledge of automotive operating systems, including point of sale.
  • Possession of a valid driver's license is an asset.
  • Automotive Training or Certification is an asset.
About Us

At Canadian Tire Corporation, we are proud to have a team of true automotive professionals and enthusiasts who share our passion for vehicle maintenance. This experience sets us apart from the competition. Join us, there's a place for you here.

We are committed to fostering an environment where belonging is thriving and diversity, inclusion, and equity are integral to everything we do. We believe in creating an organizational culture where people are treated with dignity and respect at all times, regardless of religion, nationality, sex, race, age, perceived ability, language spoken, sexual orientation, or identity. We are united in our goal of being here to contribute to improving life in Canada.

We are committed to our fundamental value of inclusion. We welcome and encourage candidates from equity-seeking groups, such as racialized people, Indigenous peoples, members of the 2SLGBTQIA+ community, women, people with disabilities, and others. If you require accommodations for applying to this position or during the interview, please let us know when you contact us, and we will work with you to meet your needs.