Guest Experience Specialist
3 weeks ago
About Sonesta Hotels
Sonesta is a leading hotel management company with a diverse portfolio of properties across North America and the Caribbean. We are committed to providing exceptional guest experiences through personalized service, stylish accommodations, and memorable amenities.
Job Overview
We are seeking a dedicated and enthusiastic Guest Experience Specialist to join our team at the Yorkville Royal Sonesta Hotel. In this role, you will be responsible for ensuring that every guest interaction is positive and memorable. You will play a vital role in creating a welcoming and enjoyable atmosphere for our guests.
Key Responsibilities
- Provide exceptional customer service to all guests, addressing their needs promptly and efficiently.
- Handle guest inquiries and requests with professionalism and courtesy.
- Process check-in and check-out procedures smoothly and accurately.
- Maintain a clean and organized work environment.
- Collaborate effectively with other team members to ensure seamless operations.
Qualifications
- Previous experience in the hospitality industry is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work independently and as part of a team.
- A positive and customer-focused attitude.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees, including:
- Competitive Medical and dental benefits
- Competitive Extended health care coverage
- Various employee perks and benefits
- Tuition reimbursement
- Employee Assistance Program
- Paid vacation
- Paid sick days
- Employee discounted hotel rate- for all Brands within the company
-
Guest Experience Specialist
3 weeks ago
Toronto, Ontario, Canada Chase Hospitality Group Full timeAbout Chase Hospitality Group At Chase Hospitality Group, we are dedicated to creating exceptional dining experiences for our guests. We believe in fostering a positive and supportive work environment where every team member can thrive. Role: Guest Experience Specialist As a Guest Experience Specialist, you will be the first point of contact for our valued...
-
Guest Experience Specialist
6 days ago
Toronto, Ontario, Canada Dave & Buster's, Inc. Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's, Inc. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesGuest Experience: Deliver exceptional guest service, ensuring that...
-
Guest Experience Specialist
7 days ago
Toronto, Ontario, Canada Dave & Buster's, Inc. Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's, Inc. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.Key ResponsibilitiesGuest Experience: Deliver exceptional guest service, ensuring that...
-
Guest Experience Specialist
6 days ago
Toronto, Ontario, Canada CEC Entertainment Canada, ULC. Full timeAbout the Role:Cashiers play a vital role in delivering exceptional guest service as they take orders, process payments, and assist with prizes and other guest needs.Key Responsibilities:Provide top-notch customer service to guests of all agesProcess transactions accurately and efficientlyAssist guests with prize redemption and other needsWork effectively as...
-
Guest Experience Specialist
7 days ago
Toronto, Ontario, Canada CEC Entertainment Canada, ULC. Full timeAbout the Role:Cashiers play a vital role in delivering exceptional guest service as they take orders, process payments, and assist with prizes and other guest needs.Key Responsibilities:Provide top-notch customer service to guests of all agesProcess transactions accurately and efficientlyAssist guests with prize redemption and other needsWork effectively as...
-
Guest Experience Specialist
6 days ago
Toronto, Ontario, Canada Omni Hotels & Resorts Full timeJob SummaryThe Omni King Edward Hotel is seeking a highly motivated and detail-oriented Spa Service Coordinator to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our spa guests.Key ResponsibilitiesCoordinate spa services and anticipate guest needs...
-
Guest Experience Specialist
7 days ago
Toronto, Ontario, Canada Omni Hotels & Resorts Full timeJob SummaryThe Omni King Edward Hotel is seeking a highly motivated and detail-oriented Spa Service Coordinator to join our team. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our spa guests.Key ResponsibilitiesCoordinate spa services and anticipate guest needs...
-
Guest Experience Specialist
4 weeks ago
Toronto, Ontario, Canada Dave & Buster's, Inc. Full timePosition OverviewAt Dave & Buster's, we provide an engaging work atmosphere where each day presents unique and thrilling opportunities. You will collaborate with a remarkable team and enjoy the flexibility to accommodate your schedule, whether you are managing school commitments or another job.We offer a variety of appealing benefits for many positions,...
-
Guest Experience Specialist
4 weeks ago
Toronto, Ontario, Canada Dave & Buster's, Inc. Full timePosition OverviewAt Dave & Buster's, we provide an engaging workplace where each day presents unique and thrilling opportunities. You will collaborate with a remarkable team and enjoy the flexibility to accommodate your schedule, whether you are managing educational commitments or another job.We offer a variety of appealing benefits for numerous positions,...
-
Overnight Guest Experience Specialist
6 days ago
Toronto, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a skilled and detail-oriented individual to join our team as a Guest Arrival Expert. As a key member of our front desk operations, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key ResponsibilitiesProcess guest arrivals and departures in a timely and efficient mannerProvide...
-
Overnight Guest Experience Specialist
7 days ago
Toronto, Ontario, Canada Marriott International Full timeJob SummaryWe are seeking a skilled and detail-oriented individual to join our team as a Guest Arrival Expert. As a key member of our front desk operations, you will be responsible for delivering exceptional guest experiences from arrival to departure.Key ResponsibilitiesProcess guest arrivals and departures in a timely and efficient mannerProvide...
-
Houseperson - Guest Experience Specialist
6 days ago
Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a leading luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we strive to create a world-class employee experience that mirrors our commitment to luxury with genuine heart.About the Role:The Seasonal Houseperson...
-
Houseperson - Guest Experience Specialist
7 days ago
Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a leading luxury hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we strive to create a world-class employee experience that mirrors our commitment to luxury with genuine heart.About the Role:The Seasonal Houseperson...
-
Guest Accommodation Specialist
3 weeks ago
Toronto, Ontario, Canada Marriott International Full timeAbout the Role As a Guest Accommodation Specialist, you will play a vital role in ensuring a seamless and enjoyable experience for our guests. You will be responsible for managing reservations, providing exceptional customer service, and maximizing revenue opportunities. Key Responsibilities Process Reservations: Handle reservation requests, changes, and...
-
Automotive Guest Services Specialist
3 weeks ago
Toronto, Ontario, Canada Downtown AutoGroup Full timeAbout Downtown AutoGroupDowntown AutoGroup is more than just a collection of dealerships; we are a community dedicated to providing exceptional guest experiences. Our mission is to build lasting relationships with our guests, guided by values of excellence, trust, respect for their time, and a strong sense of community.Your Role as an Automotive Guest...
-
Guest Transportation Specialist
3 weeks ago
Toronto, Ontario, Canada Easton's Group of Hotels Full timeAbout Easton's Group of Hotels Easton's Group of Hotels is a leading hospitality company in Canada, renowned for its commitment to exceptional service and creating memorable experiences for guests. With a diverse portfolio of hotels across the country, we strive to provide a welcoming and enriching environment for both our guests and employees. About The...
-
Guest Experience Ambassador
6 days ago
Toronto, Ontario, Canada Delta Hotels Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Delta Hotels. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and efficient manner.Complete...
-
Guest Experience Ambassador
6 days ago
Toronto, Ontario, Canada Delta Hotels Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Delta Hotels. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and efficient manner.Complete...
-
Guest Experience Ambassador
6 days ago
Toronto, Ontario, Canada Delta Hotels Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Delta Hotels. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and efficient manner.Complete...
-
Guest Room Specialist
3 weeks ago
Toronto, Ontario, Canada Great Canadian Entertainment Full timePosition Summary Reporting to the Housekeeping Manager, the Guest Room Specialist is responsible for maintaining a clean and inviting environment for hotel guests. They ensure rooms meet high standards of cleanliness and promptly address guest requests for supplies. Key Responsibilities: Maintain the cleanliness of assigned guest rooms, adhering to...