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Vice President of Client Services

3 months ago

Calgary, Alberta, Canada Mini Mall Storage Full time
Vice President of Client Services
  • Strategic Leadership: Provide strategic guidance and operational oversight to Regional Operations Managers to meet and exceed key performance indicators.
  • Asset Management: Develop and implement a comprehensive asset management strategy while monitoring the performance of various facilities.
  • Performance Analysis: Conduct thorough analyses of facility performance metrics, including occupancy rates, delinquency trends, and financial health.
  • Community Engagement: Advocate for and promote the company’s core values within the local community.
  • Process Standardization: Ensure adherence to standardized operational processes and foster positive employee relations.
  • Customer Service Excellence: Uphold high delivery standards in customer service, maintenance, and overall store operations.
  • Training and Development: Offer training and mentorship to Regional Operations Managers to enhance their leadership capabilities.
  • Industry Experience: Bring a wealth of experience in regional leadership roles across storage, retail, hospitality, or food and beverage sectors.
  • Financial Acumen: Possess a strong understanding of business financials, data analytics, and proficiency in relevant software tools.
  • Communication Skills: Exhibit exceptional communication skills and the ability to mentor emerging leaders.
  • Licensing Requirements: A valid driver’s license with a clean driving record is essential.

At Mini Mall Storage Properties, we are committed to fostering an inclusive workplace where diverse perspectives are not only welcomed but celebrated. With the backing of senior leadership, you will have the chance to advance both personally and professionally. We encourage you to bring your authentic self to work and contribute positively to our community.