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Senior Network Security Engineer

2 months ago

Ottawa, Ontario, Canada Fuelled Networks Full time

About Us

Fuelled Networks is a leading provider of IT services and support for small to medium-sized businesses in Ottawa and Eastern Ontario.

Job Summary

We are seeking a highly skilled Senior Fortinet Engineer to join our team. As a key member of our technical support team, you will be responsible for providing expert technical knowledge to support, maintain, optimize, and troubleshoot our clients' most advanced technical challenges.

Key Responsibilities

  • Support and maintain our clients' Fortinet network products, including consulting and delivering complex cloud solutions, monitoring network security, and troubleshooting technical issues.
  • Work closely with our team to implement solutions for our small to mid-sized clients, ensuring the smooth operation and support of Fortinet products.
  • Test and verify new features and updates, and provide internal training and knowledge sharing.
  • Manage, secure, and monitor SMB client TCP/IP networks, ensuring the ongoing improvement and implementation of Cyber Security best practices and compliance.
  • Provide technical support and guidance to our clients and internal teams, effectively communicating technical information to all levels of staff.

Requirements

  • Minimum 10 years of relevant work experience in a technical support or engineering role.
  • Practical experience with controls and risk management procedures, as well as superior project management and organizational skills.
  • Effective communication and interpersonal skills, with the ability to work with clients and internal teams at all levels.
  • Knowledge of technologies including Microsoft Azure, M365, Cyber Security controls, and Servers.
  • Previous experience in a consulting environment is a huge asset.
  • 5+ years of L3 work experience with Fortinet Products, specifically Fortigate, FortiAP's and FortiSwitches.
  • Work experience with Microsoft Server 2016 and above, and Office 365.

What We Offer

Fuelled Networks is committed to creating an inclusive and diverse work environment. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.