Production Specialist

2 days ago

Toronto, Ontario, Canada Lorven Technologies Full time
{"h1": "Production Specialist - Process Support", "p": "At Lorven Technologies, we are seeking a skilled Production Specialist to join our team. As a key member of our operations team, you will be responsible for supporting our production processes and ensuring the highest level of quality and efficiency.

Responsibilities:

* Manage transactions and ensure compliance with quality standards
* Field and resolve client queries in a timely and professional manner
* Document and analyze call logs to identify trends and areas for improvement
* Collaborate with team leaders to brainstorm and identify training themes and learning issues
* Stay current with product features, changes, and updates through ongoing training and professional development

Requirements:

* Bachelor's degree in Computer Science or equivalent
* Minimum 9+ years of relevant experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively

If you are a motivated and detail-oriented individual with a passion for process improvement, we encourage you to apply for this exciting opportunity.

", "h2": "Key Responsibilities", "ul": ["Manage transactions and ensure compliance with quality standards", "Field and resolve client queries in a timely and professional manner", "Document and analyze call logs to identify trends and areas for improvement", "Collaborate with team leaders to brainstorm and identify training themes and learning issues", "Stay current with product features, changes, and updates through ongoing training and professional development"]}

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