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Retail Store Supervisor

2 months ago

Moncton, New Brunswick, Canada BOMBAY SPICES Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Bombay Spices. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision: Lead and motivate a team of retail staff, providing guidance and support to ensure they meet their performance targets.
  • Merchandise Management: Order and manage inventory, ensuring that our store is well-stocked and visually appealing.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that every customer leaves the store satisfied.
  • Store Maintenance: Oversee the maintenance of the store, including cleaning, repairs, and maintenance of equipment and fixtures.
  • Performance Metrics: Monitor and analyze sales data, customer feedback, and staff performance to identify areas for improvement and implement changes to drive business growth.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 1 year to less than 2 years of experience in a retail environment.
  • Work Setting: Retail service establishment.
  • Language: English.
  • Work Hours: 35 to 40 hours per week.