Business Implementation Specialist
4 weeks ago
We are seeking a highly skilled Business Implementation Specialist to join our team at Société Financière Manuvie. As a key member of our team, you will be responsible for the successful implementation of Coverage Plan Sponsors, providing expert navigation for Advisors as they transition their Clients Group Benefits plan to Manulife.
Key Responsibilities- Provide dedicated contact during the implementation process, ensuring clear verbal and written communications that provide value to both the Regional Group Office (RGO) sales staff and Market Sources.
- Ensure sold plan designs can be administered within the technology, processes, procedures, and product offerings utilized within all areas of Group business.
- Evaluate and determine appropriate non-standard risk assessments.
- Engage Group Benefit business internal partners as needed to resolve client requests and issues, escalating to management as necessary.
- Support the RGO in maintaining Plan Sponsor and Market Source relationships by responding to risk, benefit, eligibility, and administrative inquiries.
- Develop in-depth knowledge of Group Benefits contract provisions, administrative practices, and claims paying systems and funding arrangements.
- Utilize excellent PC and Microsoft Office skills to effectively manage and analyze data.
- Make well-balanced decisions that take effective risk management and Plan Sponsor needs into account.
- Bilingualism (English and French is considered an asset).
We offer a competitive salary range of $00 CAD - $87,750.00 CAD, depending on local market conditions, geography, and relevant job-related factors. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Additionally, we offer a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.
We are committed to fair recruitment, retention, advancement, and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
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