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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Sales Support Specialist to join our team at 019984 Hub Financial Inc. in a pivotal role within our HUB FlexSave Health Spending Account and Group Benefits sales team.
Key Responsibilities- Support and stimulate Broker production by fostering product awareness, reinforcing sales principles, and providing marketing materials and information.
- Serve as the initial point of contact for Broker inquiries.
- Oversee the comprehensive training of new brokers, equipping them with a deep understanding of FlexSave and its benefits for their clients.
- Work closely with new clients to set up accounts and answer any inquiries.
- Actively participate in and support new sales through outbound communication programs, sales campaigns, and initiatives.
- Develop, distribute, and leverage marketing and sales tools to enhance sales outcomes.
- Contribute to the creation of sales reporting and client proposals.
- Continuously build and maintain relationships with clients and brokers.
- Perform any other necessary duties as required.
- Minimum of 2 years of experience in either a sales or marketing capacity.
- Exhibit a positive attitude accompanied by exceptional customer service skills.
- Demonstrate proficient written and verbal communication skills.
- Showcase excellent problem-solving capabilities.
- Exhibit creative thinking and innovation.
- Proven ability to function as a collaborative team player while also possessing the capacity to work autonomously.
- Experience working within the financial industry and/or group benefits environment (preferred).
- Customizable flexible benefits options for you and your family.
- Company matching RRSP contributions.
- Comprehensive tuition financing and career-related training and development.
- We promote work-life balance through flexible scheduling and hours.
- Mental and physical wellness initiatives.
- Advancement opportunities.
- HUB Cares: we are a company that gives back and is active in the community.
Headquartered in Chicago, Illinois, HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, HUB's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
Through our dedication to excellence and innovation, we are proud to have achieved the remarkable distinction of ranking 5th largest insurance brokerage worldwide We're not just an insurance broker, we bring clarity to a changing world with tailored solutions and unrelenting advocacy.
