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Business Systems Analyst
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Business Systems Analyst
2 months ago
We are seeking a highly skilled Bilingual Business Systems Analyst to join our Business Optimization and Systems team at CMHC - SCHL. As a key member of our team, you will play a critical role in ensuring the smooth operation of our business systems and processes.
Key Responsibilities- Identify and document business requirements, training materials, process flows, and user stories for system changes.
- Analyze and understand business activities and systems, as well as their interactions with other internal and external activities and systems.
- Oversee access provisioning and security for various systems, manage security access roles, and perform audit control reviews.
- Participate in User Acceptance Testing, ensuring timely development and execution of test cases related to processes and systems.
- Identify opportunities for automation to streamline data processes and leverage those efficiencies in end-user systems.
- Document procedures to ensure business continuity and knowledge transfer within the team.
- Evaluate business change requests, triage, and monitor system defects, and recommend system enhancements while adhering to best practices.
- Organize and triage incoming requests for general inquiries and support.
- Bachelor's degree or college diploma with a concentration in Business, Computer Science, Information Technology, Mathematics, or a related discipline, or relevant experience.
- Minimum of three years' experience analyzing or designing business systems or risk and decisioning platforms.
- Experience providing specialized technical advice and recommendations with respect to Information Systems.
- Experience with Excel and Power BI.
- Ability to take initiative in completing multiple concurrent projects/tasks.
- Demonstrated experience working in a team environment with technical support resources, business users, and external partners.
- Demonstrated ability to research issues, analyze problems, synthesize information, and make recommendations.
- Bilingualism (English and French).
- PMP (Project Management Professional) or CBAP (Certified Business Analyst Professional) designation(s).
- Relevant experience with Microsoft Cloud services, Mainframe applications.
- Experience with SQL, Python, SAS.
- Experience in both waterfall and Agile methodologies.
CMHC - SCHL is a leading organization in the housing industry, committed to providing innovative solutions and services to our clients. We value diversity, equity, and inclusion and are an inclusive workplace where diversity of thought and people are recognized, valued, and considered essential to achieving our mission.
We are committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans, and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply.
