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Medical Claims Examiner

2 months ago

Toronto, Ontario, Canada MSH Americas - Diot-Siaci Group Full time
Job Summary

We are seeking an experienced Claims Examiner to join our team at MSH Americas - Diot-Siaci Group. As a Claims Examiner, you will be responsible for processing travel insurance claims, including medical, trip cancellation/interruption, baggage, dental, and vision claims.

Key Responsibilities
  • Process travel insurance claims and communicate decisions to providers, members, and clients
  • Adjudicate claims according to various benefit policies
  • Handle inbound and outbound calls, complaints, and provide excellent customer service
  • Maintain accurate documentation on all claim files
Requirements
  • Minimum 2-3 years of relevant travel insurance or medical insurance claims processing experience
  • Bilingual: English/French is required
  • High level of proficiency in Microsoft Office suites
  • Superior verbal and written communication skills in English and/or French
  • Must successfully apply for Alberta Adjuster License within one month of hire
Preferred Qualifications
  • Experience in handling Canadian and US medical invoices/claims
  • Solid Team Player
What We Offer
  • Wellness account
  • A work environment that embraces diversity and promotes inclusivity
  • Flexible work hours with start times between 8 am and 10 am

MSH Americas - Diot-Siaci Group is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.