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Operations Coordinator

2 months ago

Vancouver, British Columbia, Canada Elafon mechanical Ltd Full time
About the Role

We are seeking a highly organized and detail-oriented Dispatchers Supervisor to join our team at Elafon Mechanical Ltd. As a key member of our operations team, you will be responsible for coordinating and managing the day-to-day activities of our dispatchers.

Key Responsibilities
  • Task Management: Organize and prioritize tasks to ensure efficient completion of work assignments.
  • Operational Logistics: Plan and coordinate operational logistics, including scheduling and resource allocation.
  • Communication: Coordinate activities with other work units or departments, ensuring seamless communication and collaboration.
  • Reporting: Prepare and submit regular reports to management, highlighting key performance indicators and areas for improvement.
  • Problem-Solving: Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Work Coordination: Coordinate, assign, and review work tasks, ensuring timely completion and adherence to quality standards.
  • Scheduling: Establish work schedules and procedures, ensuring efficient use of resources and minimal downtime.
  • Operational Oversight: Plan, organize, and oversee operational logistics, ensuring alignment with company goals and objectives.
Requirements
  • Education: Bachelor's degree in a relevant field.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Skills: Excellent organizational and communication skills, with the ability to work effectively in a team environment.
  • Computer Skills: Proficient in electronic scheduling software, dispatch management service software, human resources software, MS Excel, MS Word, and MS Windows.
Personal Suitability
  • Accurate: Attention to detail and ability to maintain accurate records.
  • Client Focus: Strong customer service skills, with a focus on delivering exceptional results.
  • Efficient Interpersonal Skills: Ability to build strong relationships with colleagues, clients, and stakeholders.
  • Excellent Oral Communication: Effective communication skills, with the ability to articulate complex ideas and concepts.
  • Excellent Written Communication: Strong writing skills, with the ability to produce clear and concise reports and documents.
  • Flexibility: Ability to adapt to changing priorities and deadlines.
  • Initiative: Proactive approach to problem-solving and continuous improvement.
  • Judgement: Ability to make informed decisions, with a focus on quality and productivity.
  • Organized: Strong organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Reliability: Dependable and accountable, with a strong commitment to delivering results.
  • Team Player: Ability to work collaboratively with others, with a focus on achieving shared goals and objectives.
  • Analytical: Strong analytical skills, with the ability to collect and analyze data to inform decision-making.
  • Proactive: Ability to anticipate and address potential issues, with a focus on continuous improvement.
Benefits
  • Dental Plan: Comprehensive dental coverage, including routine cleanings and major procedures.
  • Health Care Plan: Extensive health coverage, including medical, hospital, and prescription drug benefits.
  • Vision Care Benefits: Comprehensive vision coverage, including eye exams and corrective lenses.
  • Paid Time Off: Generous paid time off policy, including vacation days, sick leave, and personal days.
  • Work Term: Permanent, full-time position.
  • Work Language: English.
  • Hours: 40 hours per week.