Co-op/MDF Specialist

7 days ago


Whitby, Canada 360insights Full time
Job Title: Co-op/MDF Specialist

At 360insights, we are seeking a highly skilled Co-op/MDF Specialist to join our team. As a Co-op/MDF Specialist, you will play a critical role in supporting the Co-op/MDF line of business by utilizing 360 Platforms, phone, and email tools to manage thousands of claims and interactions.

Key Responsibilities:
  • Process Co-op/MDF claims and pre-approvals with accuracy and attention to detail
  • Provide exceptional customer service through phone and email communication
  • Apply Co-op Advertising Policies, Procedures, and Programs in a detailed and consistent manner
  • Review and process Pre-Approvals and co-op advertising claims
  • Calculate claim values using client and compliant procedures
  • Be proactive in problem-solving and maintain high standards of quality
Requirements:
  • High-quality business communication skills – written and verbal
  • Detailed-oriented with ability to apply logic to grey areas
  • Working knowledge of percentages
  • Bilingual (French or Spanish) is an asset
What We Offer:

At 360insights, we offer a competitive salary range, plus bonus, equity, and benefits. We prioritize pay transparency and ensure that individual pay is determined by job-related skills and experience demonstrated during the interview process.



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