Claims Audit Specialist

2 weeks ago


Whitby, Canada 360insights Full time
About the Role

We are seeking a highly skilled Claims Audit Specialist to join our team at 360insights. As a key member of our Co-op/MDF line of business, you will be responsible for processing claims and pre-approvals, providing exceptional customer service, and ensuring compliance with our Co-op Advertising Policies and Procedures.

Key Responsibilities
  • Process Co-op/MDF claims and pre-approvals with accuracy and efficiency
  • Provide top-notch customer service through phone and email interactions
  • Stay up-to-date on Co-op Advertising Policies and Procedures, applying them in a detailed and consistent manner
  • Scan and upload documentation as needed, enter claims into our platforms, and review and process pre-approvals and claims
  • Calculate claim values using client and compliant procedures
  • Be proactive in problem-solving and maintain high standards of quality
What We're Looking For
  • High-quality business communication skills, both written and verbal
  • Detailed-oriented individual with the ability to apply logic to grey areas
  • Working knowledge of percentages and bilingual skills (French or Spanish) are an asset
About 360insights

At 360insights, we're a fast-paced global technology company innovating and leading in the channel incentives and insights industry. We're committed to fostering a vibrant values-based and inclusive culture, certified as a Great Place to Work in Canada, the USA, and the UK. We welcome individuals from all walks of life to join our team and offer opportunities for personal and professional growth through our robust Learning and Development initiatives and mentorship programs.



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