Assistant Deli/Cheese Team Lead

2 months ago

Ottawa, Ontario, Canada Farm Boy Full time

About Farm Boy

Farm Boy is a leading retailer of fresh food and grocery products, committed to providing an exceptional shopping experience for our customers.

Job Summary

We are seeking a highly motivated and experienced professional to join our team as a Deli/Cheese Department Supervisor. As a key member of our store team, you will be responsible for assisting the Department Manager in achieving company, store, and department goals.

Key Responsibilities

  • Customer Service: Provide exceptional customer service and support Farm Boy's vision of delivering the best fresh shopping experience.
  • Team Development: Assist in the development of the team by supporting training, coaching, and recognition, while maintaining a high level of confidentiality and trust.
  • Communication: Effectively communicate and support the team with huddles, product knowledge, corporate policies, and procedures, as well as Health and Safety.
  • Department Operations: Provide floor support and supervision, including serving customers, merchandising, and rotation, breaks, and general department cleanliness.
  • Office Management: Support office management by completing inventory and orders, invoices, scheduling, and payroll.
  • Additional Responsibilities: May be requested to undertake other related duties on a periodic basis.

Qualifications

  • Education: Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
  • Skills: Excellent organizational, interpersonal, and analytical skills, clear and effective communication style, both written and oral, good judgment and decision-making abilities, ability to learn manual and automated systems/tools, skilled at working in a fast-paced environment, flexible schedule, and fluency in English and French (an asset).

Work Environment

  • Physical Demands: Required to stand and walk for long periods of time during shift, required to lift, carry, or handle heavy objects.

Accommodation

Accommodation is available upon request for applicants and employees with disabilities.

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