Restaurant Operations Manager

4 weeks ago

Sooke, Canada Island Burgers Inc Full time
Restaurant Assistant Manager Job Description

Island Burgers Inc is seeking a highly skilled and experienced Restaurant Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Monitor and manage staff performance, providing coaching and feedback to improve productivity and customer satisfaction.
  • Recruit, train, and develop a high-performing team, fostering a positive and inclusive work environment.
  • Set and manage staff work schedules, ensuring adequate coverage and minimizing labor costs.
  • Supervise and train staff on all aspects of restaurant operations, including food preparation, customer service, and cash handling.
  • Conduct regular performance reviews, providing constructive feedback and identifying areas for improvement.
  • Manage inventory, ordering supplies, and maintaining a clean and organized workspace.
  • Ensure compliance with health and safety regulations, maintaining a safe and healthy work environment.
  • Participate in marketing initiatives, promoting our brand and driving sales growth.
  • Lead by example, demonstrating excellent customer service skills and a positive attitude.
  • Perform administrative tasks, including payroll, scheduling, and inventory management.
Requirements:
  • Secondary (high) school graduation certificate.
  • 3 years to less than 5 years of experience in a restaurant management role.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
  • Strong problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment, with a focus on customer satisfaction and sales growth.
Benefits:
  • Dental plan.
  • Health care plan.
  • Paramedical services coverage.
  • Vision care benefits.
  • Group insurance benefits.
  • Life insurance.
Work Environment:
  • Restaurant setting.
  • Combination of sitting, standing, and walking.
  • Standing for extended periods.
Personal Suitability:
  • Efficient interpersonal skills.
  • Excellent oral and written communication skills.
  • Reliability.
  • Team player.
  • Positive attitude.

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