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Telemarketing Sales Consultant

3 months ago

Thornhill, Ontario, Canada WellnessLiving Full time

Position: Telemarketing Software Sales Agent
Compensation: Base Salary + PTO + Benefits + Commission (OTE $85,000-$90,000)
Work Arrangement: Hybrid after initial onboarding period
Employment Type: Full-time, Permanent

Company Overview:

WellnessLiving is more than just a name; it embodies our mission. We are a software provider dedicated to enhancing community and individual well-being. Our inclusive culture fosters an environment where both our employees and clients can thrive, equipped with the necessary resources and support to achieve their aspirations. From our humble beginnings to becoming a leading software company for appointment-based businesses across North America, our dedication to quality is evident in every facet of our operations. With over 5,000 business partners and 15 million users globally, we aim to empower enterprises with a dependable and user-friendly platform that encompasses all essential tools for business management and growth.

Role Overview:

As a Telemarketing Software Sales Agent, you will play a pivotal role in our outbound sales team, responsible for enlightening potential clients and sustaining our remarkable growth trajectory. This position is vital within our sales framework, concentrating on scheduling qualified meetings for our Account Executives through proactive outreach. Your performance will be measured by the number of qualified demonstrations you facilitate. In this role, you will:

  • Engage potential clients through cold calls, articulating how our software can assist their businesses in attracting, converting, and retaining customers.
  • Generate qualified leads for our Account Executives.
  • Develop expertise in prospecting, identifying key decision-makers, and recognizing how WellnessLiving can provide solutions.
  • Manage your own client portfolio, overseeing your pipeline, opportunities, and daily tasks within Salesforce.

Expectations for the First Three Months:

First Month:

  • Participate in a comprehensive onboarding program led by management and experienced colleagues.
  • Collaborate with peers and Account Executives to learn effective strategies and diverse approaches to the role.
  • Enhance your skills through role-playing, call evaluations, and initiating your first outreach efforts.
  • Aim for a target of 2 qualified demonstrations in your inaugural month.

Second Month:

  • Continue refining your sales techniques, working closely with your manager and training team to pinpoint areas for enhancement.
  • Strive to make 100 outbound calls daily, leveraging peer insights to optimize your daily structure.
  • Set a goal of achieving 5 qualified demonstrations in your second month.

Third Month:

  • Further develop your sales acumen, fine-tuning your daily processes, and target 110 calls per day.
  • Gain a thorough understanding of our software, mastering common objections and Salesforce management.
  • Achieve a final ramp quota of 7 qualified demonstrations.

Ideal Candidate Attributes:

  • Team-oriented and collaborative, with an approachable demeanor and the ability to foster a comfortable environment.
  • Strong analytical and problem-solving skills, capable of evaluating situations and devising effective solutions.
  • Demonstrates a robust work ethic, being dedicated, reliable, and driven to exceed expectations.
  • Exhibits natural leadership qualities, guiding initiatives and nurturing the growth of team members.
  • Possesses an entrepreneurial mindset, embracing innovation and staying informed about industry trends.
  • Efficient in time management, prioritizing tasks effectively and taking ownership of projects.

Qualifications:

  • A genuine interest in pursuing a career in software sales.
  • Friendly and personable, with a strong determination to present oneself effectively in interactions.
  • Enthusiastic about joining a rapidly expanding and collaborative team, contributing to collective learning.
  • Possesses an entrepreneurial spirit, comfortable working independently while focusing on continuous improvement.
  • Committed to taking charge of daily responsibilities and actively engaging in skill development.
  • Excited to be part of a dynamic team, learning from and supporting colleagues.

Preferred Qualifications:

  • Previous sales experience in any industry.
  • Experience in customer-facing roles (e.g., retail, teaching, service).
  • Background in health, wellness, or fitness sectors.
  • Participation in competitive sports with demonstrated leadership experience.

Interview Process:

  • Our hiring process is transparent and engaging, allowing candidates to experience the role and ask questions about WellnessLiving and our culture.
  • A 30-minute introductory call with a recruiter to discuss your background and the role.
  • A 45-minute meeting with our Business Development Team Leads for an in-depth discussion about the position.
  • A 30-minute interview with the Senior Manager to build on previous conversations.