Data Analyst

5 days ago


London, Ontario, Canada Tri-County Heating and Cooling Inc. Full time

About Tri-County Heating and Cooling Inc.

We are a leading provider of heating and cooling solutions, dedicated to delivering exceptional customer experiences and operational efficiency. As a Data Analyst, you will play a crucial role in driving business insights and informing strategic decisions.

Key Responsibilities:

  • Collaborate with subject matter experts to identify and document current business processes.
  • Engage with team members to recommend improvements for customer experience and operational efficiency.
  • Collect, clean, analyze, and visualize data for informed decision-making.
  • Coordinate with team members to deliver on project plans.
  • Collaborate with technical and data teams for testing and ensuring business expectations are met.
  • Identify and mitigate issues and risks.
  • Define key performance indicators for success tracking.
  • Identify value sources to develop detailed business cases.

Benefits:

  • Inclusive and diverse workplace environment.
  • Opportunities for career advancement.
  • Support for employee well-being.
  • Commitment to removing employment barriers.

Requirements:

  • Strong fact-finding skills for consolidating requirements from multiple stakeholders.
  • Action-oriented ability to translate information to meaningful action.
  • Exceptional critical thinking with documented edge cases.
  • Excellent written and verbal communication for clear messaging to technical and non-technical audiences.
  • Well-developed collaboration skills to build strong stakeholder relationships.
  • Attention to detail in producing high-quality output under strict timelines.
  • Flexibility and adaptability to work in ambiguous situations and persevere.

Preferred Qualifications:

  • Knowledge of Agile methodologies.
  • Experience with data analysis and visualization tools.
  • Broad understanding of heating and cooling operations and technology.

Tri-County Heating and Cooling Inc. is an equal opportunities employer, committed to diversity and inclusion. We provide reasonable accommodation for applicants as required.


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