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Retail Experience Associate
4 weeks ago
We are seeking a dynamic and bilingual Retail Experience Clerk to join our Moncton team at Atlantic Lottery. As a key member of our retail team, you will provide exceptional customer service and sales support to our customers.
Key Responsibilities:- Provide day-to-day customer service and sales support at our retail space.
- Adapt to a wide range of issues with ease and provide quality, knowledgeable support to customers, players, winners, and the public.
- Maintain corporate image and integrity while ensuring confidentiality of information.
- Demonstrate accuracy when balancing cash and managing ticket inventory.
- Learn about all lottery products and services to provide the best possible customer experience.
- Flexible afternoon shifts that leave your mornings, evenings, and weekends free.
- A supportive team environment where your contributions are valued.
- The chance to be part of a company that brings joy and excitement to our community.
- Post-secondary school education (preferred).
- Previous experience in customer service roles is highly beneficial.
- Experience in handling cash and balancing transactions.
- Experience in sales or retail environments is advantageous.
- Bilingualism (French & English) is a must.
- Must be 19 years of age or older to apply.
- Must reside in Atlantic Canada.
- Adaptability: Adaptable individuals who thrive in a fast-paced environment.
- Customer Service Skills: Strong interpersonal skills and the ability to provide knowledgeable support.
- Attention to Detail: Professionals who can handle cash and inventory accurately.
- Confidentiality: Maintains confidentiality of information at all times.
- Technical Proficiency: Familiarity with POS systems and basic MS Office computer skills.
- Communication Skills: Excellent communicators who can engage with customers, players, winners, and the public.
Throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. All interviews are conducted in English, our working language, unless otherwise stated.
Eligibility to Work in Canada:Candidates must have acquired all required work permits/visas and other authorizations and otherwise be eligible to work in Canada at the time any offer of employment is made by AL.
About Atlantic Lottery:Nos joueurs s'amusent et rêvent en grand depuis 1976, date à laquelle Loto Atlantique a commencé à offrir des jeux de loterie au nom des gouvernements de la Nouvelle-Écosse, du Nouveau-Brunswick, de Terre-Neuve-et-Labrador et de l'Île-du-Prince-Édouard.
Les options de jeu, tout comme notre main-d'œuvre, sont devenues plus nombreuses et ont changé au fil des ans. Aujourd'hui, Loto Atlantique compte plus de 600 employés qui constituent les véritables piliers de notre entreprise.
Nous sommes fiers, solides et tournés vers la collectivité, et nous jouons dans la cour des grands. Nous sommes du Canada atlantique, ce qui signifie que nous travaillons dur et que nous savons nous amuser. Cela signifie aussi que nous nous soucions véritablement les uns des autres, qu'il s'agisse de nos collègues, de nos voisins ou de nos amis.
