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Team Lead

2 months ago

West Vancouver, British Columbia, Canada Purdys Chocolatier Full time
About the Role

We are seeking a highly motivated and experienced Team Lead to join our team at Purdys Chocolatier in Park Royal. As a Team Lead, you will play a key role in leading our team to success by providing exceptional customer service, driving sales, and working collaboratively with our staff.

Key Responsibilities
  • Lead and motivate a team of staff to achieve sales targets and provide excellent customer service.
  • Assist with merchandising, customer service, and general shop operations to ensure a positive customer experience.
  • Work closely with the Shop Management to ensure all functions are performed efficiently and in line with company policies and guidelines.
  • Develop and implement strategies to drive sales and improve customer engagement.
  • Provide coaching and guidance to staff to help them achieve their full potential.
Requirements
  • Leadership experience in a fast-paced retail or hospitality industry.
  • Self-motivated and driven for results, with a passion for selling a quality product.
  • Dedicated to providing a great customer experience.
  • Energetic and enjoy meeting new people.
  • Excited about working with a team and building a career and growing within Purdys Chocolatier.
  • Available for all types of shifts.
What We Offer
  • Active Lifestyle Reimbursement Program.
  • Tuition Reimbursement Program.
  • Employee discount.
  • Extended Health & Dental Plan.
  • Sick Days.
  • Profit Sharing.