Senior Product Manager, Omnichannel Platform
3 weeks ago
As the Senior Product Manager, Omnichannel Platform, you will be responsible for leading the end-to-end product lifecycle of the Omnichannel Platform, enabling engineering teams to deliver a best-in-class set of platform services for international retail at scale. Your key responsibilities include steering the strategic product roadmap from discovery, design, delivery, and support. You will leverage your industry-leading skills and experience in Retail Platform capability development to enhance our ability to operate internationally at scale.
Key Responsibilities- Develop and execute the strategic product roadmap for the Omnichannel Platform
- Collaborate with the Director of Engineering to align technology product strategy with company goals and vision
- Build strong partnerships with business product owners and sponsors to understand, empathize, and create a compelling vision and strategic 1-3 year roadmap for the platform
- Owning the intake process for work brought into the platform, communicating request status, priority, and capacity
- Defining and tracking the budget and resources for the platform, optimizing efficiency and cost-effectiveness, and partnering with business owners to justify product initiatives to senior company stakeholders
- Ensuring alignment across all initiatives within the product roadmap and cross-functionally, efficient escalation, and removal of impediments
- Reporting product roadmap status regularly to business partner steering committees, escalating risks and issues, and mitigation recommendations to product or portfolio steerco for decisions
- Supporting technology senior leaders in achieving the product portfolio's strategic goals
- Bachelor's degree or post-secondary education in Information Technology, Business, or a related field
- 5+ years of experience as a Product Manager/Owner in a technical environment
- 3+ years' professional experience in software development or developer tools
- 2+ years' experience working with APIs, Cloud technology such as Kubernetes, Redis, no-sql databases, and backend server technology
- Technical background and/or strong experience in a technical environment
- Demonstrated success working in an agile methodology
- Excellent interpersonal skills and ability to work with all levels of stakeholders, strong leadership and people management skills
- Exceptional ability to collaborate and contribute as a team player, build strong, positive relationships within your team, and cross-functionally
- Excellent communication and influencing skills, ability to explain, articulate, and document concepts, frameworks, and requirements
- Strong organization and prioritization skills while managing multiple, competing priorities
- Demonstrated success in managing budgets and resources for product portfolios
- Excellent time management skills, ability to plan and meet deadlines
- High level of analytical and critical thinking
- Strong facilitation, diplomacy, and leadership skills
- Experience coaching and mentoring in an agile development environment
- Proactive in identifying the root cause of issues and developing solutions
- Highly flexible and adaptable when faced with ambiguity
- Able to balance autonomy and collaboration
- Inspire breakthrough thinking and continuous improvement
- Unwavering commitment to doing what is right
A competitive salary range of CAD$122,000 - CAD$152,000 per year, plus a bonus program and benefits package.
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