Internal Account Manager

2 days ago


SaintJérôme, Quebec, Canada Soucy Full time
Unlock Your Potential as a Customer Experience Expert

At Soucy, we're on a mission to establish a relationship of trust with each of our customers and provide them with the best possible experience. As a key member of our team, you'll play a central role in our success by being the main point of contact between our company and our customers.

Be the Main Internal Point of Contact - Major Customer

Reporting to the Customer Experience Supervisor, you'll be responsible for managing major accounts and building strong relationships with our global customers. Your key responsibilities will include:

  • Preparing quotations, following up, and approving orders
  • Proposing and negotiating effective solutions to address certain situations
Be Analytical and Drive Results

You'll be responsible for analyzing needs and forecasting sales, solving logistical and supply problems, and taking on new accounts from a lead. Your analytical skills will be essential in driving results and ensuring the success of our customers.

Believe in a Privileged Relationship

You'll establish a strong relationship with our customers and work daily to be a key player in their success. Your ability to build trust and provide exceptional customer service will be critical in achieving our mission.



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