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Internal Account Liaison

2 months ago

SaintJérôme, Quebec, Canada Soucy Full time

Job Summary:

We are seeking a highly skilled and experienced professional to join our team as an Internal Account Manager. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional service, and driving business growth.

Key Responsibilities:

  • Customer Relationship Management: Serve as the primary point of contact for our major customers, providing timely and effective support to meet their needs.
  • Business Development: Identify opportunities to expand our customer base and develop strategies to increase revenue growth.
  • Account Management: Analyze customer needs, forecast sales, and solve logistical and supply problems to ensure seamless operations.
  • Communication: Prepare quotations, follow up on orders, and negotiate effective solutions to address customer concerns.

Requirements:

  • Strong Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and internal stakeholders.
  • Analytical Skills: Ability to analyze customer needs, identify opportunities for growth, and develop strategies to drive business results.
  • Problem-Solving Skills: Strong problem-solving skills to resolve customer issues and improve overall customer satisfaction.
  • Business Acumen: Understanding of business operations, including sales, marketing, and customer service.

What We Offer:

  • Opportunity to Work with a Dynamic Team: Join our team of experienced professionals who are passionate about delivering exceptional customer service.
  • Professional Development: Opportunities for growth and development in a fast-paced and dynamic environment.
  • Competitive Compensation and Benefits: Competitive salary and benefits package, including [insert benefits].