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Internal Account Manager

2 months ago

SaintJérôme, Quebec, Canada Soucy Full time
About the Role

We are seeking a highly skilled and experienced Internal Account Manager to join our team at Soucy. As a key member of our customer experience team, you will play a critical role in building and maintaining strong relationships with our major customers.

Key Responsibilities
  • Manage major customer accounts, providing exceptional service and support to ensure their needs are met.
  • Prepare quotations, follow up on orders, and propose effective solutions to address customer concerns.
  • Analyze customer needs and forecast sales to drive business growth.
  • Solve logistical and supply problems, ensuring seamless delivery of products and services.
  • Take on new accounts from lead generation, developing and executing strategies to drive customer success.
What We Offer

As an Internal Account Manager at Soucy, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. You will be responsible for:

  • Establishing and maintaining strong relationships with major customers.
  • Developing and executing strategies to drive customer growth and retention.
  • Providing exceptional service and support to ensure customer satisfaction.

We are looking for a highly motivated and experienced professional who is passionate about delivering exceptional customer experiences. If you are a results-driven individual with a strong track record of success in account management, we encourage you to apply for this exciting opportunity.