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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent at the Masset Airport.
This is an exciting opportunity to work in the aviation industry and provide exceptional service to passengers. As a Customer Service Agent, you will be responsible for greeting passengers, following airline specific check-in policies and procedures, and providing pre-flight first class or priority seating grooming for the flight.
Key Responsibilities:
- Greet and assist passengers
- Follow airline specific check-in policies and procedures
- Provide pre-flight first class or priority seating grooming for the flight
- Manage passenger boarding as per airline procedures
- Understand flight document requirements and carry-on allowances
- Positively work with airline crew
- Enforce airline and airport policies and procedures to passengers
- Learn how to bridge an airplane in some cases
Requirements:
- At least 2 years of customer service experience
- Previous airport experience is considered an asset
- Flexible availability to work shift work, including early mornings, days, late evenings, weekends, and/or holidays
- Strong communication skills
We offer a competitive wage range of $20.00-$23.60/hour, fantastic flight benefits, and great EA Travel perks. If you are a motivated and customer-focused individual who is passionate about the aviation industry, we encourage you to apply for this exciting opportunity.