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Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Information Service Representative to join our team at FirstTecPro. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, and resolving any issues that may arise.
Key Responsibilities- Gather and prepare communications materials to effectively address customer inquiries
- Address customer complaints and concerns in a professional and timely manner
- Provide accurate and up-to-date information to customers regarding our services and products
- Maintain accurate records and statistics to ensure seamless customer support
- Perform general office duties, including data entry and administrative tasks
- Secondary (high) school graduation certificate or equivalent experience
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in MS Office, MS Project, and Quick Books
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to us.
