Retail Sales Manager

3 weeks ago


Kitchener, Ontario, Canada Ontario Corporation Full time
Retail Sales Manager Job Description

We are seeking a highly skilled Retail Sales Manager to join our team at Ontario Corporation. As a key member of our sales team, you will be responsible for driving sales growth, managing staff, and implementing marketing strategies.

Key Responsibilities:
  • Staff Management: Manage a team of 3-4 staff members, providing guidance, support, and coaching to ensure excellent customer service and sales performance.
  • Market Research: Conduct market research to determine consumer demand, sales volumes, and competitor activity, informing sales and marketing strategies.
  • Merchandise and Services: Determine the merchandise and services to be sold, ensuring alignment with customer needs and market trends.
  • Price and Credits Policies: Implement price and credits policies, ensuring fair and competitive pricing.
  • Marketing Strategies: Develop and implement marketing strategies to drive sales growth and customer engagement.
  • Operations Management: Plan, organize, direct, control, and evaluate daily operations, ensuring efficient use of resources and excellent customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a sales or retail management role.
  • Language: English.
  • Work Hours: 40 hours per week.
Personal Suitability:
  • Integrity: Demonstrate high integrity and ethical behavior in all interactions.
  • Positive Attitude: Maintain a positive attitude and provide excellent customer service.
  • Time Management: Prioritize tasks and manage time effectively to meet sales and operational targets.
  • Client Focus: Focus on delivering exceptional customer service and building strong relationships.
  • Efficient Interpersonal Skills: Develop and maintain effective relationships with staff, customers, and stakeholders.
  • Excellent Oral and Written Communication: Communicate effectively with staff, customers, and stakeholders through excellent oral and written communication skills.
  • Flexibility: Demonstrate flexibility and adaptability in a fast-paced retail environment.
  • Interpersonal Awareness: Develop and maintain awareness of staff and customer needs, providing support and guidance as required.
  • Organized: Maintain a high level of organization and attention to detail in all aspects of the role.
  • Team Player: Work collaboratively with staff and stakeholders to achieve sales and operational targets.

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