Business Systems Analyst
3 weeks ago
We are seeking a highly skilled Bilingual Business Analyst to join our Business Optimization and Systems team at CMHC. As a key member of the team, you will be responsible for analyzing and designing business systems, providing technical advice and recommendations, and ensuring changes are completed with buy-in from key stakeholders.
Key Responsibilities- Identify business activities affected by system changes and document business requirements, training materials, process flows, and user stories.
- Analyze and understand business activities and systems, including their interactions with internal and external activities and systems.
- Oversee access provisioning and security for various systems, manage security access roles, and perform audit control reviews.
- Participate in User Acceptance Testing, ensuring timely development and execution of test cases related to processes and systems.
- Identify opportunities for automation to streamline data processes and leverage those efficiencies in end-user systems.
- Document procedures to ensure business continuity and knowledge transfer within the team.
- Evaluate business change requests, triage, and monitor system defects, and recommend system enhancements while conforming to best practices.
- Organize and triage incoming requests for general enquiries and support.
- Bachelor's degree or college diploma with a concentration in Business, Computer Science, Information Technology, Mathematics, or a related discipline, or relevant experience.
- Minimum of three years' experience analyzing or designing business systems or risk and decisioning platforms.
- Experience providing specialized technical advice and recommendations with respect to Information Systems.
- Experience with Excel and Power BI.
- Ability to take initiative in completing multiple concurrent projects/tasks.
- Demonstrated experience working in a team environment with technical support resources, business users, and external partners.
- Demonstrated ability to research issues, analyze problems, synthesize information, and make recommendations.
- Bilingualism (English and French).
- PMP (Project Management Professional) or CBAP (Certified Business Analyst Professional) designation(s).
- Relevant experience with Microsoft Cloud services, Mainframe applications.
- Experience with SQL, Python, SAS.
- Experience in both waterfall and Agile methodologies.
As a contract employee at CMHC, you will receive a comprehensive and generous benefits package, including accrued vacation, annual individual performance bonus, group insurance coverage, support for personal and professional growth, and an inclusive workplace culture and environment.
CMHC is an inclusive workplace where diversity of thought and of people are recognized, valued, and considered essential to achieving our mission.
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