Hotel Operations Manager

1 month ago


Smoky Lake, Canada Smoky Lake Inn Full time
Hotel Clerk Supervisor Job Description

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Smoky Lake Inn. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.

Key Responsibilities:
  • Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure efficient operations.
  • Leadership and Supervision: Establish work schedules and procedures, and perform same duties as workers supervised.
  • Reporting and Analysis: Prepare and submit reports to management, and provide technical advice to improve productivity and product quality.
  • Guest Services: Assist clients/guests with special needs, and maintain operation of computer systems, equipment, and machinery.
  • Supply Management: Requisition materials and supplies as needed.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Environment: Fast-paced environment with a large workload, standing for extended periods, and tight deadlines.
Personal Suitability:
  • Client Focus: Excellent oral communication and interpersonal skills.
  • Dependability: Accurate, efficient, and organized.
  • Team Player: Ability to work under pressure and maintain a positive attitude.

We offer a competitive salary and benefits package. If you are a motivated and customer-focused individual, please submit your application.



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