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Customer Service Representative

2 months ago

Debert, Nova Scotia, Canada Masstown Market Limited Full time

**Job Summary**

At Masstown Market Limited, we are seeking a highly motivated and detail-oriented Customer Service Clerk to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.

**Key Responsibilities**

  • Provide timely and effective responses to customer inquiries and concerns via phone, email, and in-person.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Assist customers with product information, pricing, and availability.
  • Process customer transactions and handle returns and exchanges.
  • Work collaboratively with other team members to achieve customer satisfaction and sales goals.

**Requirements**

  • No formal degree, certificate, or diploma is required.
  • Training will be provided to ensure you have the necessary skills and knowledge to excel in this role.
  • Employment duration is temporary, with the possibility of extension or conversion to a permanent position.
  • Working language is English.
  • Working hours are 30 hours per week.