Agricultural & Farm Insurance Account Manager

2 weeks ago

Oshawa, Ontario, Canada NFP Corp Full time

About the Role

We're seeking a skilled Agricultural/Farm Insurance Account Manager to manage a portfolio of clients while building and maintaining relationships with both client and carrier representatives. The successful Client Manager will also work with internal teams and oversee the renewal process of existing business.

Key Responsibilities

  • Provide exceptional customer service, including phone and email support, to new and existing client accounts, addressing inquiries on topics such as coverage, billing, claims reporting, audits, endorsements, and cancellations.
  • Collaborate with clients to deliver exceptional value by identifying exposures, determining the best solution, and advising clients on why the solution is the best fit.
  • Gather underwriting information in preparation for renewal issuance and possible remarketing.
  • Network within the local business community by attending industry events, training, and conferences.
  • Lead in maintaining positive, long-term relationships with clients, insurance carrier representatives, and NFP staff.

Requirements

  • P&C Insurance License for the coverages being serviced (RIBO, AB Gen 1, etc.) is a must.
  • Typically, more than 4 years of industry and product line experience – servicing, broking, or underwriting.
  • Strong knowledge of risks associated with Farm Business (livestock, equine, cash crops, statement values of properties, etc.) is preferred.
  • Extensive experience in the placement of multi-line coverage on Agricultural Insurance and supporting lines of business.
  • Confident, poised, and interactive – when client-facing, communicates effectively, demonstrates emotional intelligence, and understands how to tailor responses in dynamic situations.
  • Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions.
  • Possess strong analytical and problem-solving skills.
  • Excellent organizational skills with the ability to adjust to changing workload and priorities.
  • Sharp attention to detail with excellent decision-making skills.
  • Excellent computer skills expected, and EPIC fluency is an asset.
  • Proficiency with Microsoft Office suite products – specifically Word, Excel, and Outlook.

About NFP

NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement, and individual solutions through our licensed subsidiaries and affiliates. We're a 6x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner.

What's In It For You

NFP's PeopleFirst culture offers a multitude of benefits to employees and is a great place to grow your career.

  • A hybrid work environment that prioritizes staff and client needs.
  • Annual bonus plan for all employees.
  • Matching RRSP plan of 5% of salary.
  • Referral Commission Plan.
  • Generous benefits plan including Health Care Spending Account starting on the first day of employment.
  • Full support for continuing education & internal opportunities to grow as an insurance professional.
  • Reimbursement of license fees and professional membership dues.
  • A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration.

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