Concierge Ambassador

3 weeks ago


Kingston, Ontario, Canada Aspira Royale Place Retirement Living Full time
Concierge Job Description

As a Concierge at Aspira Royale Place Retirement Living, you will play a critical role in creating a warm and welcoming environment for our residents and guests.

Key Responsibilities:
  • Provide exceptional customer service to residents, visitors, and team members, responding to inquiries and resolving complaints in a diplomatic manner.
  • Greet visitors and conduct mini tours of the building, ensuring their needs are met in a pleasant and unhurried fashion.
  • Offer clerical and computer support to managers as needed, completing required records and performing other duties as assigned.
  • Ensure all interactions are conducted with a positive attitude, excellent verbal and written communication skills, and a proven ability to multitask.
Requirements:
  • Grade 12 education or equivalent.
  • Excellent communication skills, both verbal and written.
  • Positive attitude and proven customer service skills through related work experience.
  • Proven organizational skills and ability to multitask.
  • Computer proficiency with MS Office, specifically Excel, Word, and PowerPoint.
  • Ability to pass a Vulnerable Sector Check (Ontario applicants) or Criminal Records Check (British Columbia applicants).
Preferred Qualifications:
  • Additional applied courses in office administration.

At Aspira Royale Place Retirement Living, we are committed to enhancing the lives of our residents and staff. If you are passionate about delivering exceptional customer service and creating a warm and welcoming environment, we encourage you to apply for this exciting opportunity.


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