Concierge Ambassador

3 weeks ago


Kingston, Ontario, Canada Aspira Waterford Kingston Retirement Living Full time
Concierge Job Description

At Aspira Waterford Kingston Retirement Living, we're committed to delivering exceptional experiences for our residents and their families. As a Concierge, you'll play a vital role in making this happen.

Key Responsibilities:
  • Provide exceptional customer service to residents, visitors, and team members, responding to inquiries and resolving issues in a diplomatic and timely manner.
  • Greet visitors warmly and ensure their needs are met with a pleasant and unhurried experience, conducting mini tours as needed.
  • Offer clerical and computer support to managers as required, maintaining accurate records and completing tasks efficiently.
  • Process cash transactions related to guest and team member meal vouchers/tickets, ensuring accuracy and attention to detail.
  • Perform other duties as assigned, demonstrating flexibility and a positive attitude.
Requirements:
  • Grade 12 education or equivalent.
  • Excellent verbal and written communication skills, with a proven track record of customer service experience.
  • Positive attitude, strong organizational skills, and ability to multitask.
  • Proficiency in MS Office, specifically Excel, Word, and PowerPoint.
  • Successful completion of a Vulnerable Sector Check (Ontario applicants) or Criminal Records Check (British Columbia applicants).
Preferred Qualifications:
  • Additional applied courses in office administration.

We're looking for a dedicated and compassionate individual who shares our commitment to delivering exceptional experiences. If you're passionate about making a difference in the lives of others, we encourage you to apply.


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