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Assistant Manager for Hospitality Operations
3 months ago
The Westport Inn is seeking a dedicated **Assistant Manager** to oversee daily operations within our esteemed establishment. This role is pivotal in ensuring exceptional service delivery and operational efficiency.
Qualifications- Education: Completion of secondary (high) school graduation certificate
- Experience: 2 to 3 years in a similar role
The successful candidate will work in a dynamic environment that includes hotels, motels, and resorts.
Key Responsibilities- Formulate and execute policies and procedures for daily operations
- Oversee and guide staff performance
- Ensure adherence to established policies and procedures
- Resolve customer complaints and concerns effectively
- Provide assistance to clients and guests with special requirements
- Organize and manage work schedules for staff
- Fast-paced work environment
- Ability to work under pressure
- Strong attention to detail
- Client-focused approach
- Excellent interpersonal skills
- Adaptability and flexibility
- Team-oriented mindset
- Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week