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Jewellery Sales Professional

2 months ago


Grimsby, Ontario, Canada Harmony Jewellers Full time

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Harmony Jewellers. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

Key Responsibilities

  • Customer Service
    • Meet with customers to determine their jewellery needs and preferences
    • Provide a selection of products for customers to choose from
    • Deliver sound product knowledge to support customers in their purchase choice
    • Follow up with customers as necessary to ensure satisfaction and resolve any issues
  • Sales and Merchandising
    • Meet sales targets and contribute to the growth of the business
    • Stay up-to-date with new products and promotions to effectively communicate with customers
    • Participate in visual merchandising and store displays to create an engaging shopping experience
  • Operational Tasks
    • Process transactions accurately and efficiently
    • Manage cash and credit transactions
    • Perform opening and closing duties, including counting and reconciling cash and inventory
  • Teamwork and Communication
    • Work collaboratively with the sales team to achieve sales goals and provide excellent customer service
    • Communicate effectively with customers, colleagues, and management to ensure seamless operations

Requirements

  • Education and Experience
    • Previous sales or customer service experience in a retail environment
    • High school diploma or equivalent required
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and meet sales targets
    • Strong product knowledge and ability to learn new products quickly
    • Basic math skills and accuracy with cash handling
  • Personal Qualities
    • Positive attitude and strong work ethic
    • Ability to work independently and as part of a team
    • Flexibility to work a variety of shifts, including weekends

What We Offer

As a Sales Associate at Harmony Jewellers, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our business. We offer a competitive salary, comprehensive training, and opportunities for advancement.