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Rental Operations Coordinator

2 months ago

Mississauga, Ontario, Canada Cooper Equipment Rentals Full time

Job Summary:

We are seeking a highly motivated and organized Rental Operations Coordinator to join our team at Cooper Equipment Rentals. As a key member of our operations team, you will be responsible for coordinating the rental process, ensuring seamless communication with customers and internal stakeholders, and maintaining accurate inventory records.

Key Responsibilities:

  • Rental Coordination: Answer customer inquiries, process rental requests, and escalate issues as needed to ensure timely and efficient service.
  • Inventory Management: Maintain accurate and up-to-date inventory records, communicate findings to staff daily, and implement effective inventory control measures.
  • Contract Management: Process new rental contracts daily, ensuring compliance with standard operating procedures.
  • Customer Service: Serve as a single point of contact for cycle billing, contract filing, equipment exchanges, and weekly open order contract report reconciliation.
  • Collaboration: Coordinate with the service department on rental equipment and service/repair issues, and dispatch drivers to arrange delivery of construction equipment to customer job sites.

Requirements:

  • Experience: Minimum 2 years of experience in the construction equipment rental industry.
  • Skills: Strong communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer systems (Systematic an asset).
  • Personal Qualities: Self-starter, customer service oriented, team player, and comfortable with overtime when required.

Why Cooper Equipment Rentals?

We are a leading equipment rental company dedicated to providing exceptional service and support to our customers. Our team is passionate about building a diverse and inclusive work environment where everyone has an equitable opportunity to thrive. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.