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Food Service Team Lead

2 months ago

Sherwood Park, Alberta, Canada EDO Japan Emerald Hills Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at EDO Japan Emerald Hills. As a key member of our operations team, you will be responsible for ensuring the highest level of quality and service in our food service department.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food service staff, providing guidance and support to ensure efficient and effective operations.
    • Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe working environment.
  • Quality Control and Assurance
    • Establish methods to meet work schedules and ensure that food and service meet quality control standards.
    • Monitor and maintain records of stock, repairs, sales, and wastage to optimize inventory management and minimize losses.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner, ensuring a positive dining experience.
  • Human Resources
    • Hire and train food service staff to meet the needs of our restaurant.
    Requirements
    • Education and Experience
      • Secondary (high) school graduation certificate.
      • 1 year to less than 2 years of experience in a food service supervisory role.
    • Work Environment
      • Fast-paced environment with frequent standing and walking.
    • Language
      • English language proficiency.