Branch Operations Assistant

1 month ago

Toronto, Ontario, Canada Royal Bank of Canada> Full time
Job Summary

We are seeking a highly organized and detail-oriented Branch Operations Assistant to join our team at Royal Bank of Canada. As a key member of our operations team, you will provide exceptional support to our clients and employees, ensuring seamless day-to-day operations and exceptional customer service.

Key Responsibilities
  • Manage incoming communications from clients, advisors, and internal partners, ensuring timely and accurate responses.
  • Review and process daily branch transactions, ensuring compliance with internal controls and regulatory requirements.
  • Provide attentive and accurate service to clients, responding to their needs and resolving issues promptly.
  • Complete administrative tasks, including office stationery orders, boardroom scheduling, and support for the Branch Operations Manager.
Requirements
  • Meticulous attention to detail and excellent time management skills.
  • Exceptional written and verbal communication skills.
  • Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects.
  • Strong Microsoft Office skills and ability to learn new systems and processes quickly.
  • A professional approach to all situations, with a focus on creating a positive working environment.
What We Offer
  • A comprehensive Total Rewards Program, including bonuses, flexible benefits, and competitive compensation.
  • Leaders who support your development through coaching and managing opportunities.
  • A dynamic, collaborative, and progressive work environment.
  • A world-class training program in financial services.
Why Join Us

At Royal Bank of Canada, we are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for our prospective employees with different abilities. Join our team and be part of a company that values diversity, equity, and inclusion.

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