Retail Operations Supervisor

3 weeks ago


Vancouver, British Columbia, Canada West Coast Kids Full time
Position Overview

The Assistant Store Manager plays a crucial role in overseeing daily operations within a retail environment. This position requires a blend of leadership skills and retail knowledge to ensure the store runs smoothly and efficiently.

Educational Requirements
  • Completion of a college, CEGEP, or other non-university certificate or diploma program lasting 1 to 2 years
  • Equivalent experience may also be considered
Work Environment
  • Located in an urban area
  • Involves working in a retail or wholesale establishment
Key Responsibilities
  • Supervise staff and delegate tasks effectively
  • Identify merchandise and services to be offered
  • Establish pricing and credit policies
  • Source and procure products for resale
  • Formulate and execute marketing strategies
  • Assess staffing needs and manage recruitment
  • Address and resolve customer inquiries, complaints, and supply issues
  • Oversee hiring, training, and supervision of staff and volunteers
  • Plan, organize, direct, and evaluate daily operational activities
Supervisory Responsibilities

Responsible for managing a team of 3-4 individuals.

Technical Skills
  • Proficient in electronic scheduling tools
  • Experience with database management software
  • Familiarity with computerized bookkeeping systems
  • Competent in spreadsheet applications
  • Knowledge of MS Outlook
Work Conditions
  • Fast-paced working environment
  • Ability to work under pressure
  • Strong attention to detail required
  • Capability to stand for extended periods
Personal Attributes
  • Adaptable and energetic
  • Positive attitude with a focus on client satisfaction
  • Excellent time management skills
  • Strong interpersonal and communication abilities
  • Good judgment and organizational skills
  • A collaborative team player with multitasking capabilities
Experience Requirements
  • 1 to less than 2 years of relevant experience
  • Permanent position available
  • Full-time hours: 40 hours per week


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