Automotive Service Advisor
2 weeks ago
Job Summary
We are seeking a highly skilled and enthusiastic Automotive Service Advisor to join our team at Go Auto. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring accurate estimates, and recommending services to our customers.
Responsibilities:
- Provide exceptional customer service, ensuring a positive and welcoming experience for all customers.
- Accurately estimate and recommend services to customers, ensuring they receive the best possible solution for their vehicle needs.
- Collaborate with our skilled technicians to ensure seamless communication and efficient service delivery.
- Stay up-to-date with the latest automotive trends and technologies, ensuring you have the knowledge to provide expert advice to our customers.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple customers simultaneously.
- Develop and maintain strong relationships with our customers, ensuring they feel valued and supported throughout their service experience.
Requirements:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple customers simultaneously.
- Knowledge of automotive service and repair, with a strong understanding of the latest trends and technologies.
- Previous experience in a customer-facing role, preferably in the automotive industry.
Perks:
- Opportunity to work with a dynamic and supportive team, committed to delivering exceptional customer service.
- Professional development and training opportunities, ensuring you have the skills and knowledge to succeed in your role.
- A competitive salary and benefits package, reflecting your value to our team.
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