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Head of Digital Performance Strategy
3 months ago
The Director of Digital Performance plays a crucial role in enhancing client partnerships through exceptional deliverables and ensuring client satisfaction with our services.
Key Responsibilities- Foster strong client relationships by delivering high-quality results and ensuring client satisfaction.
- Maintain comprehensive knowledge of client operations and industry dynamics.
- Analyze digital data metrics and their implications on client business goals.
- Collaborate with internal teams to ensure a unified approach that prioritizes client success.
- Demonstrate the potential return on investment of proposed digital media strategies to clients.
- Engage actively with clients to identify growth opportunities while tactfully managing expectations.
- Oversee the quality assurance of all client deliverables.
- Regularly evaluate the competitiveness of practices against industry standards and competitors.
- Establish recognition as a thought leader among clients and industry colleagues.
- Over 10 years of progressive experience in media planning, buying, and management.
- Proven business insight and a history of achievements in the media services sector.
- Exceptional written and verbal communication and presentation capabilities.
- Strong interpersonal skills and a collaborative mindset.
- Adept at cultivating and enhancing client relationships.
- Demonstrated leadership and team management expertise.
- Proficient in critical thinking and problem-solving techniques.
- Robust analytical skills.
- Thorough understanding of media research and reporting tools.
