Shift Leader

1 month ago


Milton, Ontario, Canada Tim Hortons Full time
Shift Supervisor Job Description

As a Shift Supervisor at Tim Hortons, you will play a critical role in ensuring exceptional guest satisfaction and driving restaurant success.

Key Responsibilities:

  • Train and develop team members to maintain high-quality food safety and service standards.
  • Assist with cash management, including setting up cash registers and verifying cash at close.
  • Conduct walk-throughs to ensure the restaurant is ready to open or close, and identify areas for improvement.
  • Collaborate with the Restaurant Management team to develop and communicate with team members, promoting retention and growth.
  • Supervise and coordinate the execution of operations tasks, ensuring compliance with Company policies.
  • Work with the Restaurant Management team to maintain quality, production, and service standards, creating a safe and efficient environment for customers and employees.
  • Partner with the Restaurant Management team to optimize efficiencies and maximize profitability.
  • Address guest-related issues and ensure timely resolution.

Benefits:

  • Competitive wages
  • On-the-job training
  • Incentive and recognition programs
  • Community involvement opportunities
  • Discounted food and drink while working
  • Health and dental benefits for qualifying employees
  • The ability to participate in the Team Tim Horton's Scholarship Program
  • Advancement opportunities at the restaurant, operations, and head office level
  • Training and development in food safety and health and safety

With 55 and growing locations, we offer opportunities for career growth and development, whether you're relocating for personal, educational, or work reasons.

Tim Hortons is a Canadian multinational fast food restaurant chain, serving coffee, doughnuts, and other fast food items. As Canada's largest quick-service restaurant chain, we strive to provide exceptional customer service and a welcoming atmosphere for our guests.


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