Program Officer

3 weeks ago

Mississauga, Ontario, Canada PAOC Full time
Job Description

Overview

The Program Officer role is a permanent full-time hybrid position located in a dynamic and fast-paced environment. Reporting to the Director of International Programs, the Program Officer provides strategic guidance and effective oversight to a portfolio of ERDO's programs, specifically in the area of Crisis Response and Domestic Response.

Key Responsibilities

Crisis Response

  • Collaborate with international program partners and PAOC global workers in managing the portfolio of ERDO's Crisis Response programs
  • Support program partners in design and planning, implementing, monitoring, and reporting
  • Review new crisis response applications and implement newly approved programs in a timely manner
  • Engage with international program partners and PAOC global workers to provide guidance and support to ongoing programs and contribute to the capacity development of partners
  • Monitor crisis response programs to ensure effectiveness, alignment with best practices and standards, and compliance with programming practices and policies
  • Develop and implement reporting tools and manage program data and consolidated reports using various data management and reporting tools
  • Facilitate regional and global platforms for enhanced communication, peer support, and opportunities for learning and sharing between ERDO and partners
  • Conduct monitoring trips to crisis response program locations, requiring international travel

Domestic Response

  • Build relationships and develop a network with PAOC districts and local church leadership and other domestic stakeholders
  • Collaborate with the CEO, Director of International Programs, and key PAOC stakeholders to develop framework and procedures for domestic crisis response programs
  • Monitor developing and sudden onset crises together with PAOC districts and local churches
  • Review domestic crisis response proposals and implement new approved responses in a timely manner
  • Manage a portfolio of domestic crisis response programs, often in partnership with PAOC districts and local churches
  • Provide implementing partners with support in design and planning, implementing, monitoring, and reporting on crisis response initiatives
  • Monitor programs to ensure effectiveness, alignment with humanitarian best practices and standards, and compliance with programming practices and policies
  • Manage program data and reports using various data management and reporting tools

Fundraising and Communication

  • Provide regular programming updates, information, and reports to ERDO board, donors, staff, and other stakeholders regarding activities in the program portfolio
  • Ensure the collection, compilation, organization, and archiving of data and reports
  • Collaborate with relevant ERDO staff regarding communication and finances
  • Support the preparation of donor appeals and respond to donor correspondence as needed

Professional Development and Networking

  • Participate in relevant trainings, workshops, online webinars, and other learning opportunities to increase and update understanding and skills related to child development and safeguarding, community development, crisis response, and program management
  • Attend Humanitarian Response Network (HRN), Canadian Foodgrains Bank (CFGB), and Global Pentecostal Relief and Development Partners meetings, working groups, trainings, and workshops
  • Engage in independent reading and research of relevant literature, news, and reports

Requirements

Education

  • University degree in a relevant field

Experience

  • 3-5 years of experience in a similar role or other notable relevant work experience
  • Field experience working with community development or crisis response programs is an asset

Skills

  • Understanding of principles, policies, and trends within the humanitarian aid sector
  • Understanding of results-based management
  • Strong written and oral English communication skills
  • Exceptional organization skills and attention to detail
  • Ability to make quality decisions within the scope of authority
  • Ability to take initiative and manage multiple activities with efficiency and accuracy
  • Ability to develop and implement improvements in work processes
  • Ability to manage tight deadlines, unpredictable circumstances, and occasionally hectic work environments
  • Experience working effectively in a team environment
  • Excellent interpersonal skills to enable good working relationships with all areas of the organization
  • High-level proficiency with Microsoft suite of programs and online communication tools
  • Ability and willingness for international travel
  • Commitment to the Mission, Vision, and Core Values of ERDO
  • Command of a language relevant to ERDO's programming portfolio (French, Spanish, Arabic, or Swahili) is an asset

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