Retail Operations Supervisor

4 weeks ago


Milton, Ontario, Canada The UPS Store 109 Full time
Job Overview

We are seeking a dedicated Retail Operations Supervisor to oversee our store's daily activities. This position plays a crucial role in ensuring the smooth operation of our retail environment.

Employment Details
  • Employment Duration: Permanent
  • Work Language: English
  • Working Hours: 35 to 44 hours per week
Education Requirements

Applicants should possess a Secondary (high) school graduation certificate.

Work Environment
  • Location: Urban area
  • Business Type: Retail establishment
Key Responsibilities
  • Supervise and guide staff, including apprentices and team members.
  • Delegate tasks to sales personnel.
  • Recruit, train, and develop staff.
  • Manage inventory and order merchandise.
  • Authorize merchandise returns.
  • Create and maintain work schedules.
  • Engage in sales activities.
  • Compile reports on sales performance and personnel matters.
  • Address customer inquiries, complaints, and supply issues.
  • Organize and oversee inventory management.
  • Coordinate team activities and conduct performance evaluations.
Supervision Scope

Responsible for supervising a team of 1 to 4 individuals.

Specialization Area

Focus on retail store operations.

Safety and Security

Must be bondable.

Transportation Information
  • Own transportation is preferred.
  • Public transportation options are available.
Work Conditions
  • Fast-paced work environment.
  • Ability to meet tight deadlines.
  • Requires manual dexterity and attention to detail.
  • Combination of sitting, standing, and walking is necessary.
  • Must be able to stand for extended periods.
Personal Attributes
  • Strong attention to detail and accuracy.
  • Client-focused with excellent interpersonal skills.
  • Organized and reliable team player.
  • Effective oral and written communication skills.
  • Demonstrates flexibility and initiative.
  • Ability to multitask and exercise sound judgment.
Experience

Preferred experience of 7 months to less than 1 year in a similar role.

Diversity and Inclusion

We are committed to creating a welcoming environment for all employees, including support for individuals with disabilities, newcomers, veterans, Indigenous peoples, mature workers, and visible minorities.



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