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Retail Operations Supervisor

3 months ago

Milton, Ontario, Canada 2644278 ONTARIO INC. Full time
Position Overview

The Retail Operations Supervisor plays a crucial role in overseeing the daily functions of a retail service establishment. This position requires a blend of leadership, customer service, and organizational skills to ensure smooth operations.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: A minimum of 1 to less than 7 months of relevant experience is necessary.
Work Environment

The work setting is primarily within an air-conditioned retail service environment, focusing on providing exceptional on-site customer service.

Key Responsibilities
  • Delegate tasks and responsibilities to sales staff.
  • Manage inventory by ordering merchandise as needed.
  • Authorize the return of merchandise in accordance with company policies.
  • Engage in selling merchandise to customers.
  • Address and resolve customer inquiries, complaints, and supply shortages effectively.
  • Maintain organized inventory records and stock levels.
  • Supervise and coordinate the activities of team members.
  • Handle cash management and financial transactions.
  • Conduct performance evaluations for staff members.
Supervisory Responsibilities

The Retail Operations Supervisor will oversee staff across various areas of responsibility, ensuring that all team members are aligned with the company's goals and standards.

Employment Details
  • Employment Type: Permanent
  • Language of Work: English
  • Working Hours: 30 hours per week
Government Programs

This position is with a recognized employer, providing opportunities for professional growth and development.