Operations Supervisor
20 hours ago
Metro Supply Chain is seeking an experienced Operations Supervisor to lead our team in achieving exceptional operational performance. As a key member of our operations team, you will be responsible for ensuring the smooth execution of daily operations, maintaining a safe and healthy work environment, and driving continuous improvement initiatives.
Key Responsibilities:- Schedule labor requirements to meet production goals within budgeted cost structures.
- Conduct shift briefings to ensure effective communication of relevant information to all employees.
- Assign and follow up with operators and warehouse staff on task completion times.
- Ensure order sequences are picked based on priority shipments and customers to reduce waiting times.
- Hold team members accountable for proper picking and packing procedures and quality standards.
- Monitor and analyze daily/weekly departmental performance through KPI tracking and data collection.
- Approve labor hours using agile in adherence with company policies and maintain accurate record keeping.
- Provide daily feedback to employees through coaching and administer performance appraisals.
- Maintain close interaction with customers to develop strong relationships and assess service requirements.
- Maintain a clean and safe work environment.
- Fulfill duties of a supervisor under the Occupational Health and Safety Act.
- College Diploma in Business Management with focus in Logistics Management or equivalent experience.
- Strong leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Experience in a similar role or industry.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
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