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Food Service Supervisor

2 months ago

Orillia, Ontario, Canada Tahini's Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Tahini's. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring that our food service operations run smoothly and efficiently.

Supervise and Coordinate Staff

Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure that they are meeting our high standards.

Train and Develop Staff

Train and develop our food service staff in their job duties, sanitation and safety procedures, and customer service skills.

Manage Inventory and Supplies

Estimate and manage inventory and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.

Ensure Quality Control

Ensure that our food and service meet our quality control standards, maintaining a high level of customer satisfaction.

Prepare Budgets and Reports

Prepare and submit budgets and reports, providing financial insights and recommendations to management.

Address Customer Concerns

Address customer complaints and concerns in a professional and courteous manner, ensuring that our customers feel valued and respected.

Maintain Records and Reports

Maintain accurate records and reports of stock, repairs, sales, and wastage, providing valuable insights for management.

Establish Work Schedules

Establish and manage work schedules, ensuring that our staff are working efficiently and effectively.

Work Environment and Physical Demands

This role requires a fast-paced environment, with a combination of sitting, standing, and walking. You will be required to bend, crouch, and kneel, and may be exposed to physically demanding conditions. Attention to detail is essential in this role, as you will be responsible for ensuring that our food and service meet our high standards.

Personal Suitability
  • Excellent Interpersonal Skills

You will possess excellent interpersonal skills, with the ability to communicate effectively with staff, customers, and management.

Strong Oral Communication

You will have excellent oral communication skills, with the ability to articulate complex ideas and concepts in a clear and concise manner.

Flexibility and Adaptability

You will be flexible and adaptable, with the ability to adjust to changing circumstances and priorities.

Team Player

You will be a team player, with the ability to work collaboratively with staff and management to achieve our goals.

Initiative and Dependability

You will possess initiative and dependability, with the ability to take ownership of tasks and responsibilities.

Experience and Education

We are seeking a candidate with 7 months to less than 1 year of experience in a food service supervisory role. A secondary (high) school graduation certificate or equivalent experience is required.

Support for Newcomers and Refugees

Tahini's is committed to creating a welcoming work environment for newcomers and refugees. As a Food Service Supervisor, you will provide diversity and cross-cultural training to create a inclusive and respectful workplace.

Support for Indigenous People

Tahini's is committed to creating a welcoming work environment for Indigenous people. As a Food Service Supervisor, you will provide cultural competency training and awareness training to all employees.

Support for Visible Minorities

Tahini's is committed to creating a welcoming work environment for members of visible minorities. As a Food Service Supervisor, you will provide diversity and cross-cultural training to create an inclusive and respectful workplace.