Field Service Representative

4 weeks ago

Edmonton, Alberta, Canada A New Leaf Full time

Job Summary

The Field Service Representative provides hands-on service to Big Box Retail stores, setting up company displays, ensuring adequate inventory levels, and resolving day-to-day customer and store issues.

Duties and Responsibilities

  • Visit designated stores weekly, merchandising inventory, sorting bins, and attending to general housekeeping duties.
  • Prepare and process new orders using company-issued equipment.
  • Ensure proper product inventory levels.
  • Bring issues and discrepancies to the attention of the designated store manager and Detailer Supervisor.
  • Work as a liaison between big box stores and the corporate headquarters.
  • Comply with company policies and procedures.
  • Follow the store safety rules and work in a safe and healthy manner.
  • Perform other duties as assigned by management.

Qualifications

  • High school diploma or equivalent experience.
  • 3-5 years in a retail vendor or big box environment or related experience.
  • Excellent computer skills (MS Office) specifically MS Excel and Outlook.
  • Strategic thinker, good communicator, and exceptional problem solver.
  • Performs function with a sense of purpose and a degree of urgency.
  • Creates a positive work environment by demonstrating and sharing functional/technical knowledge.
  • Strong interpersonal skills with an emphasis on teamwork.
  • Excellent organizational, analytical, and communication skills (oral & written).
  • Travel is required; vaccination is required where air travel is necessary.

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